The new offices, which are designed with “hoteling” spaces, provide the tools necessary for those who only come into IT Services on occasion. Some employees even live out of state and work remotely 100 percent of the time. Overall, staff members accomplish more.”Īpproximately 44 percent of staff have formal telecommute agreements, which range in the number of days worked remotely many choose to telecommute 50 percent of the time. “We want people to want to work here, and work/life balance is important. “Technology allows our employees to do their jobs anywhere, so we offer staff members the ability to decide, with their managers, what work arrangements are best for them,” said Kellen. Kellen believes productivity is more important than having staff members at their office desks at all times. Vince Kellen, UC San Diego’s chief information officer, led the effort to create an office space that allows for a flexible, innovative working environment.The space is also designed to be conducive to the department’s culture of offering flexible work arrangements, including telecommuting agreements, for its staff members. The offices also feature informal collaborative spaces throughout the department for quick, on-the-fly meetings and discussions. The space also boasts 12 conference rooms, including a “big meet” room for larger gatherings. When privacy is needed, employees can take advantage of 26 “think rooms,” which are also often used for small group brainstorming sessions. The entire staff - including Kellen - sit together in the open space. The primary workspace with employee desks and docking stations is completely open. “We wanted to create an environment that supports that learning, which often happens when groups are working together on projects.” “In IT, we are constantly learning and reinventing ourselves to keep up with technological advances,” said Kellen. Kellen and his leadership team worked with outside architects to design a space that mirrored the mission and needs of the department. Even without walls, it’s quiet, but the low buzz of activity and innovation is unmistakable. The floor was gutted, and open space was embraced – similar to the environment of Facebook, Google, Apple and other technology firms. To support this team-focused philosophy, IT Services recently completed a total redesign and renovation of their offices, which are located in the Torrey Pines Center South across from the west end of campus. I want each of our staff members to inspire each other to do more.” “He told me, ‘I’m looking for the player who goes out on the ice and immediately makes his teammates better,'” said Kellen. Speed? Strength? Accuracy? None of those, said the recruiter. Kellen asked the recruiter what he was looking for in the ideal player. He recounts the time when he sat next to an NHL recruiter at one of his son’s youth hockey games. When describing the ideal work environment, Vince Kellen, UC San Diego’s chief information officer, likes to use a sports illustration.
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